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Your Customer Support Contact Information
Your Customer Support Contact Information

How to add your internal contact details to customer notifications

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Written by eLogii
Updated over a week ago

Your Customer Support Contact Information are your Internal Contact details which can be enabled and visible to the Customers and Recipients of your Tasks.

To add your Customer Support Contact Information, navigate to Configuration โ‡’ Customer-facing Information.

You can add the following information, visible on the Task Tracking Link and Email Notifications:

  • Company Name

  • Phone Number

  • Email

  • Alphanumeric Sender ID (to send SMS messages from a personalized Sender ID)

Click on Save once all the relevant information has been added.

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