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API FAQs

Some of the most frequently asked API-related questions

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Written by eLogii
Updated over 9 months ago
  1. Where can I find the API documentation?

    Click on this link to access eLogii’s API docs.

  2. How do I set no start and end location for my Drivers via API?

    Both parameters need to be set to null like so

    "startLocation":null,"endLocation":null.

  3. Do you support multiple task actions of the same type?

    Currently we do not support multiple Task actions of the same type on a Task e.g. having two or more signatures for pickup Task actions, hence it is impossible to set up through API.

  4. Where is the delivery segment in the API?

    In eLogii the delivery segment exists, but it’s referred to as “location”.. Therefore the pickup object should be populated with the pickup details. and the location object should contain delivery details.

  5. Can Routes be locked through APi?
    Yes. Routes can be locked in 3 ways - manually through the dashboard, if the Driver reorders the route and via API. Also, keep in mind that locking a Task will not lock the entire route.

  6. Are there more API docs for the availableTaskSlots endpoint?

    Unfortunately no. We don't have API docs for this endpoint, as we don't consider it a part of our regular customer offering.

  7. The pickup location includes latitude/longitude coordinates. Is it also possible to optionally pass in the delivery latitude/longitude?

    Yes, you can include lat/lon for both locations, in which case there will be no geocoding on our side.

  8. What does the API Task delete actually delete?

    It deletes Tasks in the Created and Unassigned state. if a Task is assigned you need to unassign it to delete it (whether on the dashboard or via the API). However, you can delete a Task in any state not just created state.

  9. Is the Task History available via the Task endpoint API*

    Yes, and it’s returned with the Task by default through API.

For more information, make sure to check out our other articles. If you have any questions, feel free to contact our Customer Support at support@elogii.com.

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