This feature allows your Agents/ Drivers to assign Unassigned Tasks to themselves by looking up the information about the Task. Once the Task has been found, they can tap the Add to Route button and the Task will be added to their route.
To achieve this, you would need to have the following three options enabled in Configuration ⇒ Driver App:
Allow Drivers to Search for Tasks
Assign Tasks to themselves
Drivers will be able to search Tasks based on:
UID
Reference
Delivery contact
Delivery Address
In practice, it can look like this:
Depending on the options you have available on your payment plan, you can also allow your Drivers to re-optimize the route once they’ve self-assigned the Task. (in that case, you need to enable the Allow route re-optimization in Configuration ⇒ Driver app.) Or you can let them rearrange their route and place the self-assigned Task wherever they want on their Route (for this, you would need to enable the Allow Driver to reorder route option in Configuration ⇒ Driver app)