Sms Templates Tags
{{companyName}} – located in Configuration ⇒ Customer-facing information ⇒ Company name
{{tracking url}} – located in Tasks ⇒ Task Profile ⇒ Tracking Link
any task field such as {{customData}}, {{date}}, {{location.contact.Name}} – for more information on task fields options, refer to this article.
Email Template Tags
{{contactName}} - same as {{location.contactName}} or {{pickup.location.contactName}} depending on the notification contact (pickup/delivery/depot)
{{contactPhone}} - same as above
{{date}}
{{timeWindow}}
{{arrived}} - time formatted as MM D, YYYY (ddd), HH:mm
{{code}}
{{nstructions}} - same as {{pickup.instructions}} depending on the contact
{{companyName}} - located in Configuration ⇒ Customer-facing information ⇒ Company name
{{supportEmail}} – located in Configuration ⇒ Customer-facing information ⇒ Company name
{{supportPhone}} - located in Configuration ⇒ Customer-facing information ⇒ Company name
{{trackingLink}} – located in Tasks ⇒ Task Profile ⇒ Tracking Link
any task field – for more information, refer to this article